Safety is Built In
Every feature, every screen, every decision — designed with your security in mind.
Verified Drivers
Every driver goes through CNIC verification, background checks, and vehicle inspection before they can accept a single ride. We verify identity, not just a phone number.
Live GPS Tracking
Track your ride in real-time from pickup to dropoff. Share your live location with family and friends with one tap — they can follow your entire journey.
Emergency SOS
One-tap emergency button in every ride. It instantly alerts emergency services with your GPS location and notifies your emergency contacts. Help is never more than a tap away.
Two-Way Ratings
Both riders and drivers rate each other after every trip. Low-rated drivers are reviewed and can be removed from the platform. Quality is community-enforced.
Trip Monitoring
Our system monitors trips in real-time for unusual route deviations, unexpected stops, or excessive duration. Anomalies trigger automatic safety checks.
Masked Phone Numbers
Your personal phone number is never shared. All in-app calls and messages go through our relay system. After the ride, neither party has the other's number.
In-App Chat
Communicate with your driver through the app — no need to share your personal number. All messages are logged for your safety.
Ride Receipts
Get a detailed receipt after every ride with route taken, fare breakdown, driver details, and timestamps. Full transparency, always.
Our Safety Commitment
We take safety seriously. If you ever feel unsafe during a ride, use the SOS button immediately. Our team monitors all safety alerts 24/7 and works with local authorities when needed.
Have a safety concern or suggestion? Email us at support@chalo-app.com